Advance Micronics

Shipping Policy

At Advance Micronics, we are committed to delivering your medical equipment and rental units in a safe, timely, and professional manner. Please read our shipping policy carefully to understand our procedures and timelines.


 

1. Shipping Coverage

We currently deliver across India. For international orders or remote regions, please contact our support team before placing your order.


 

2. Shipping Timeframes

  • Sales Orders:
    Orders for purchased products are typically dispatched within 3–5 business days, subject to stock availability and order volume.

  • Rental Equipment:
    Rental equipment is dispatched within 24–48 hours from confirmation, depending on your location and equipment availability.

  • Custom Orders or Bulk Orders:
    May take 7–10 business days or more. We will provide delivery estimates during the order process.


 

3. Delivery Methods

We use trusted logistics partners and in-house delivery teams to ensure safe and timely transportation of equipment. All items are packed securely to prevent damage.


 

4. Shipping Charges

  • Sales Products:
    Shipping charges may vary based on product size, weight, and destination. Charges will be shown at checkout.

  • Rental Equipment:
    Delivery and pick-up charges are billed separately and included in the rental agreement.

Note: Free shipping may be available for selected products or under specific offers.


 

5. Order Tracking

Once your order is shipped, you will receive an email or SMS with a tracking number and delivery updates (if applicable).


 

6. Delays & Exceptions

While we strive to deliver within the estimated time, delays may occur due to:

  • Natural disasters or weather issues

  • Courier service delays

  • Remote or difficult-to-access locations

We will notify you promptly if there is any delay beyond our control.


 

7. Damage During Transit

If you receive a damaged item:

  • Notify us within 24 hours of delivery

  • Take photographs of the damage and packaging

  • Email us at [Your Email] with the Order ID and images

We will assess the issue and arrange for a replacement or repair as applicable.

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